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Bridge Pointe Hotel Policies

Children seventeen and under stay free with their parents using existing bedding. Please advise the total number of guests in the room. Roll a way beds are available upon request at check in for an additional charge.

Cancellation Policy

Cancellations must be made by 3pm the day before your arrival to avoid charges.
If you fail to cancel within the grace period you will be charged one night’s stay plus tax for each reservation. Be sure to ask for a cancellation number from our Guest Service Representative.

Guarantee Policy

All reservations must be guaranteed by a valid credit card (American Express / MasterCard / Visa / Discover)with an expiration date or a check deposit for the entire stay that is to be received by the property 14 days prior to the arrival. Guest name, address, and phone numbers are required to confirm every reservation. Be sure to ask for a confirmation email from our Guest Service Representative.

100% Smoke Free

We are committed to providing our guests with a smoke-free environment, and proud to boast a comprehensive smoke-free hotel policy. We believe this is important to our guests so we are committed to the best possible experience for our visitors.

Pet Policy

We know that pets are part of the family so be rest assured that your furry friends can enjoy a relaxing, comfortable stay in our pet-friendly accommodations designed for pet owners. See our pet policy.

THE MARINA

Located at the confluence of the Trent and Neuse Rivers, our state-of-the-art marina

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EVENTS CENTER

New Bern’s premier banquet, meeting, conference and workshop facilities.

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